bd89cm Terms & Conditions

1. Introduction

These Terms & Conditions (hereinafter "Terms", "Agreement", or "T&C") are entered into between you (hereinafter "Player", "User", or "you") and bd89cm (hereinafter "bd89cm", "the Platform", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at bd89cm.app and all associated subdomains and mobile interfaces.

bd89cm provides an online gaming and betting service to players in Bangladesh, offering live casino games, slot titles, sports betting markets (including cricket, football, kabaddi, and international tournaments), and related entertainment services. These Terms govern every aspect of your relationship with bd89cm, including account creation, deposits, withdrawals, participation in promotions, and all gameplay activity.

These Terms are to be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form an integral part of this Agreement. In the event of any conflict between these Terms and any other document published on the platform, these Terms shall prevail unless explicitly stated otherwise.

2. Eligibility

Access to and use of bd89cm is subject to the following eligibility requirements, all of which must be satisfied continuously throughout your use of the platform:

• Age: You must be at least 18 years of age. bd89cm strictly enforces the 18+ age restriction. Any person who is under 18 years of age is prohibited from registering an account, making deposits, or participating in any real-money game or bet on the platform.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under applicable law. Persons under any legal disability that restricts their capacity to contract are not eligible to use the platform.
• One Account Per Person: Each individual may hold only one active account on bd89cm. Opening duplicate, multiple, or shared accounts is strictly prohibited and will result in the closure of all related accounts and the forfeiture of associated balances.
• Accurate Information: All information provided during registration and throughout your use of the platform must be accurate, complete, and current. bd89cm reserves the right to request identity verification documents at any time.
• Own Funds: You must only deposit and wager funds that you personally own and that are free from any encumbrance or third-party claim. Using funds derived from criminal activity is strictly prohibited.
• Not Self-Excluded: You must not be subject to a self-exclusion order or voluntary cooling-off period on bd89cm or any related platform at the time of registration or gameplay.

3. Account Registration and Security

To access real-money games and betting markets on bd89cm, you must complete the account registration process via the bd89cm Login page. During registration, you will be required to provide a valid username, a secure password, a working mobile number (for OTP verification), and your date of birth.

• Account Credentials: You are solely responsible for maintaining the confidentiality of your login credentials. bd89cm will never ask you for your password via email, live chat, or telephone. You must not share your credentials with any third party.
• Unauthorised Access: You must notify bd89cm immediately at [email protected] if you suspect that your account has been accessed by an unauthorised party. bd89cm is not liable for any losses arising from unauthorised access where you have failed to take reasonable steps to protect your credentials.
• Account Verification: bd89cm reserves the right to verify the identity of any account holder at any time, including prior to processing withdrawal requests. Verification may require submission of government-issued photo identification and proof of payment method ownership.
• Account Closure: You may request the closure of your account at any time by contacting support. bd89cm will process such requests within a reasonable timeframe. Any verified balance at the time of closure will be returned to the withdrawal method on record, subject to standard processing times.

4. Deposits and Withdrawals

bd89cm processes all financial transactions in Bangladeshi Taka (BDT). The platform supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and direct bank transfer through Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.

• Minimum Deposit: The minimum single deposit amount is ৳200. Deposits below this threshold may not be credited to your account.
• Processing Time: Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your bd89cm account within seconds of confirmation. Bank card and direct bank transfer deposits may take up to 30 minutes during normal operating hours.
• Withdrawal Requests: Withdrawal requests are processed within 10 minutes for mobile wallet methods (bKash, Nagad, Rocket, Upay) under standard conditions. Bank transfer withdrawals may take up to 24 hours depending on the receiving institution's processing schedule.
• Minimum Withdrawal: The minimum single withdrawal amount is ৳500. Requests below this threshold will not be processed.
• Withdrawal Verification: bd89cm reserves the right to request identity and payment method verification before processing any withdrawal. This is a standard anti-fraud and anti-money-laundering measure and is not intended to delay legitimate withdrawal requests.
• Matched Payment Methods: Withdrawals must be directed to the same payment method used for the most recent deposit, unless otherwise approved by the bd89cm support team. This policy exists to prevent fraud and money laundering.
• Dormant Accounts: An account that has had no login activity for a continuous period of 12 months may be classified as dormant. bd89cm reserves the right to apply a dormancy administration fee of ৳100 per month to dormant accounts after providing written notice to the registered contact. The remaining balance will never be reduced below zero.
• Currency: All balances, deposits, bets, winnings, and withdrawals are denominated in BDT. bd89cm does not accept deposits in foreign currencies. Any conversion is solely the responsibility of the payment provider.

5. Bonuses and Promotions

bd89cm offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP Club rewards. All bonuses are subject to the following general terms, as well as any specific conditions published on the relevant promotion page at the time the bonus is offered.

• Wagering Requirements: All deposit bonuses and free spin winnings are subject to wagering requirements before any withdrawal can be made. The applicable wagering multiplier will be stated clearly in the promotion's specific terms. Players are advised to read all bonus-specific terms before opting in.
• Bonus Eligibility: Bonuses are available only to players who meet the eligibility criteria specified in the relevant promotion. Certain bonuses are restricted to players who deposit via specific payment methods or who hold a specific VIP tier.
• One Bonus at a Time: Only one active bonus may be held in your account at any time unless otherwise stated. Accepting a new bonus while a previous bonus is active may result in the forfeiture of the prior bonus.
• Abuse Prevention: bd89cm reserves the right to void bonuses and associated winnings if there is evidence that a player has engaged in bonus abuse, including but not limited to: opening multiple accounts to claim the same offer, placing low-risk or hedged bets designed to extract bonus value without genuine gameplay risk, or any other manipulative behaviour.
• Expiry: Bonuses that are not used within the validity period stated in their specific terms will expire and be removed from the account automatically. Expired bonus funds are not recoverable.
• Right to Amend: bd89cm reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that players who have already opted into the promotion in good faith will not be materially disadvantaged.

6. Gameplay Rules

Games available on bd89cm are provided by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game title is governed by its own rules, which are accessible within the game interface. The following general gameplay conditions apply across all titles on the platform.

• Random Number Generation: All non-live casino games on bd89cm use independently certified random number generation (RNG) software. Results are determined entirely by the RNG and cannot be influenced by bd89cm, the game provider, or the player.
• Return to Player (RTP): Each game's theoretical RTP percentage is determined by the game provider and is stated within the game information panel. bd89cm does not modify the RTP of any game offered on the platform.
• Disconnections: In the event of a disconnection during a game round, the game engine will complete the round according to its programmed logic. bd89cm is not liable for losses arising from disconnections caused by factors outside its control, including your internet service provider or device failure.
• Malfunctions: Any obvious error, malfunction, or technical fault in a game voids all associated bets and pays. bd89cm will investigate reported malfunctions and, where confirmed, will refund affected bets to the player's account balance.
• Bet Limits: Minimum and maximum bet limits apply to each game and are displayed within the game interface before any bet is placed. Bets placed outside these limits will be rejected or automatically adjusted to the nearest permissible amount.

7. Sports Betting

bd89cm offers pre-match and live (in-play) betting on cricket, football, kabaddi, and other sports, including international tournaments such as the BPL, IPL, T20 World Cup, ICC Championship events, and FIFA competitions. The following terms govern all sports betting activity on the platform.

• Bet Acceptance: A sports bet is not confirmed until you receive a bet confirmation reference number. Bets displayed as "pending" in your account have not yet been accepted and are not binding on bd89cm.
• Odds Changes: Odds are subject to change at any time before a bet is confirmed. The odds at the moment of confirmation are the binding odds for that bet, regardless of subsequent changes to the market.
• Live Betting: In-play markets may be suspended or closed at any time at bd89cm's discretion, including during critical moments of play. bd89cm is not liable for any bet that could not be placed due to a market suspension.
• Event Cancellation: If a sporting event is cancelled, postponed, or abandoned before the applicable settlement criteria are met, all bets on the affected markets will be voided and stakes returned to the player's account balance.
• Settlement: Bets are settled based on the official result as declared by the relevant governing body (e.g., ICC for cricket, FIFA for football). bd89cm reserves the right to delay settlement if the official result is disputed or under review.
• Maximum Payout: A maximum payout limit applies to sports betting winnings per event. This limit will be stated clearly in the sportsbook rules section. Any winnings in excess of this limit will not be paid.

8. Responsible Gaming

bd89cm is committed to promoting safe and responsible gambling. The platform provides a range of tools to help players manage their gambling activity. These tools are available at no cost from within your account dashboard and take effect immediately upon activation.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits at any time. Reductions to deposit limits take effect immediately. Increases to deposit limits are subject to a 7-day cooling-off period before taking effect.
• Loss Limits: Players may set maximum loss thresholds over defined time periods. Once a loss limit is reached, further real-money bets will not be accepted until the limit period resets or is revised in accordance with the cooling-off rules above.
• Session Time Reminders: Players may set session duration reminders that generate on-screen notifications after a defined period of continuous play.
• Cooling-Off Period: A cooling-off period of between 24 hours and 6 weeks may be activated by the player at any time. During a cooling-off period, the player's account will remain accessible for viewing transaction history but real-money gameplay and deposits will be suspended.
• Self-Exclusion: Players who feel that gambling has become a problem may request indefinite self-exclusion by contacting [email protected]. Self-exclusion takes effect within 24 hours of the request being confirmed. A minimum self-exclusion period of 6 months applies, after which reinstatement requires a formal written request and a mandatory 7-day reflection period.

For further detail on the responsible gaming tools available on bd89cm, please visit the Responsible Gaming page.

9. Prohibited Conduct

The following conduct is strictly prohibited on bd89cm. Violation of any of these provisions may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities where applicable.

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, incomplete, or misleading information during registration or at any subsequent stage.
• Using the platform if you are under 18 years of age.
• Using the platform under a self-exclusion order, whether voluntary or imposed.
• Using automated software, bots, scripts, or any artificial means to place bets or interact with the platform.
• Exploiting software errors, technical vulnerabilities, or undisclosed promotions to gain an unfair advantage.
• Engaging in match-fixing, collusion, or any form of corrupt activity in relation to sports betting markets.
• Money laundering or using the platform to process funds derived from criminal activity.
• Threatening, harassing, or abusing bd89cm staff, live dealers, or other players through any communication channel.
• Attempting to reverse-engineer, decompile, or interfere with the technical infrastructure of the platform.
• Using payment methods that do not belong to you or making chargebacks in bad faith.

10. Intellectual Property

All content on the bd89cm platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces, software, and promotional materials — is the intellectual property of bd89cm or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not include any right to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the platform without the prior written consent of bd89cm.

11. Privacy and Data Protection

bd89cm collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. bd89cm implements 256-bit SSL encryption for all data transmitted between your device and the platform and stores account credentials using industry-standard one-way hashing protocols. bd89cm will never sell your personal data to third parties for marketing purposes.

12. Limitation of Liability

To the fullest extent permitted by applicable law, bd89cm's total liability to you in connection with your use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

• bd89cm is not liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, loss of data, or loss of opportunity, however caused.
• bd89cm is not liable for losses arising from events outside its reasonable control, including internet outages, payment system failures, natural disasters, or actions of third-party game providers.
• bd89cm does not warrant that the platform will be available continuously or without interruption. Planned maintenance windows will be communicated in advance where practicable.
• Gambling involves inherent financial risk. bd89cm accepts no liability for financial losses sustained through legitimate gameplay. Players are responsible for their own gambling decisions.

13. Account Suspension and Termination

bd89cm reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraud, identity misrepresentation, or money laundering.
• Discovery that the account holder is under 18 years of age.
• Discovery that the account holder is subject to a self-exclusion order.
• Receipt of a chargeback or disputed transaction from your payment provider.
• Failure to provide requested identity verification documents within the stipulated timeframe.
• Any activity that bd89cm reasonably believes poses a legal, regulatory, reputational, or financial risk to the platform.

Where an account is suspended pending investigation, bd89cm will endeavour to complete the investigation within 14 business days. Where an account is terminated due to a verified breach of these Terms, any bonus balance will be forfeited. Verified real-money balances, net of any outstanding investigation findings, will be returned to the player via the registered payment method after completion of the review process.

14. Amendments to These Terms

bd89cm reserves the right to amend these Terms & Conditions at any time. Where changes are material, bd89cm will provide notice by displaying a prominent notification on the platform or by sending a message to your registered contact details at least 7 days before the changes take effect. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the platform and may request account closure in accordance with Section 3 of these Terms.

The version of the Terms & Conditions in force at the time of any dispute is the version that will govern that dispute. bd89cm maintains an archive of previous versions of these Terms, which may be requested from [email protected].

15. Contact Information

If you have any questions regarding these Terms & Conditions, wish to raise a dispute, or require any clarification about your rights and obligations under this Agreement, please contact the bd89cm support team using the details below. Our support team is available 24 hours a day, 7 days a week.

Governing Language: These Terms are drafted and shall be interpreted in English. In the event of any translation, the English-language version shall prevail.